Frequently Asked Questions from Therapy Clients
Where is Beacon Hill Family Services located?Beacon Hill Family Services serves individuals and families in the St. Cloud, Sartell, Sauk Rapids, Waite Park, and surrounding Central Minnesota communities. Please contact our office for current location information, appointment availability, and telehealth options.
Who does Beacon Hill Family Services work with?We provide counseling for children, teenagers, adults, couples, and families. Our clinicians work with clients from a wide variety of backgrounds, experiences, and family structures.
How do I schedule an appointment?You may request an appointment by contacting Beacon Hill Family Services through our website, by phone, or through any available online scheduling or contact form. Our team will help determine which clinician may be the best fit based on your needs, preferences, availability, and insurance coverage.
Do I need a referral to begin therapy?Most clients do not need a referral to begin therapy. However, some insurance plans may require a referral or prior authorization. We recommend contacting your insurance company to confirm your plan’s requirements.
Does Beacon Hill Family Services accept insurance?Beacon Hill Family Services may accept a variety of commercial insurance plans and public insurance programs. Coverage may vary by clinician, service, and insurance network.
Please contact our office or your insurance company to verify whether a specific therapist is in network with your plan.
Will parents be involved in a child’s therapy?Parent or caregiver involvement is often an important part of therapy for children and adolescents. The level of involvement depends on the child’s age, needs, treatment goals, safety considerations, and the therapist’s clinical recommendations.
Your therapist will explain how communication, confidentiality, and caregiver participation will be handled.
Do you offer private-pay services?Private-pay services may be available. Contact our office for current rates and payment options.
Will parents be involved in a child’s therapy?Talk with your therapist about your concerns whenever possible. Sometimes an open conversation can improve the therapy experience. If the therapist is not the right fit, Beacon Hill Family Services may help you explore another clinician or provide outside referral options.
How do I know which therapist is right for me?A good therapist-client relationship is an important part of successful therapy. Consider the therapist’s experience, specialties, communication style, availability, insurance participation, faith-integration options, and your comfort level during the first few sessions.
It is appropriate to ask questions and discuss any concerns about the therapeutic relationship.